Terms and Conditions

About Us

HADRIAN LTD are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at sales@hadrianequine.co.uk

Making A Purchase Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to satisfy the order.

We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept Visa, Mastercard and Switch. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.

Shipping And Handling

Shipping anywhere in the U.K. is 0.95p for orders under £25. FREE delivery over this figure.

International Delivery Charges

EIRE £17.50

BELGIUM, FRANCE, GERMANY, LUXEMBOURG, NETHERLANDS £20

DENMARK, FINLAND, ITALY, SPAIN, SWEDEN £23

AUSTRIA, PORTUGAL £25

CZECH, HUNGARY, POLAND £28

NORWAY, SWITZERLAND £28

Delivery Schedule

We will normally send your order to you within 3 working days . International orders are generally received within 10 days.

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges

For orders made from the UK or the European Union, 20% VAT is INCLUDED. All other orders are VAT free and VAT will be deducted before despatch

Credit Card Security

We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee

All of our products come with a 30 day no quibble guarantee and full refund will be made on receipt of the undamaged goods to our warehouse.

Privacy Policy

Our Commitment To Privacy

HADRIAN Ltd do not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item. Data collected by this site is used to:

a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
d. To keep buyers up to date with products and services offered by us.

The Information We Collect:

This notice applies to all information collected or submitted on the HADRIAN EQUINE website or any of our associations. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

Name
Address
Email address
Phone number
(etc.)

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