When should I expect my order?
We aim to process all online orders received by 9am on the same working day.
For orders placed after 9am we aim to process the next working day.
Orders placed after 9am on a Friday will be processed on the next working day, i.e. Monday.
Once the order has been processed into the warehouse then we will be unable to cancel any orders.
Small Items: such as individual horse wormers, worming tablets and flea treatments are sent by Royal Mail Tracked.
Royal Mail Tracked aims to deliver your goods within 1-2 working days, however this is not guaranteed. Most small items are packaged to allow your postman to deliver your order through your letterbox.
Large Items: or orders over a certain value are sent by DPD Express Delivery.
DPD do not operate on weekends, therefore orders sent on Fridays will not be delivered till Monday. These parcels will require a signature on delivery. If delivery is not successful the first time, a card will be left instructing that you can arrange a redelivery at a more convenient time.
Shipping anywhere in the U.K. is £2.75 for orders under £50. FREE delivery over this figure.